We are very approachable and our team will be happy to respond to your any questions via call or our email: Sales@titaniumpc.com.au or contact number: 1800 811 601.

You may also contact us on our facebook and instagram pages.

Yes, we are proudly 100% Australian owned and operated. We are operate our business locally in Melbourne, VIC.

Yes, we are a GST registered business in Australia. Our ABN is 30 330 098 778.

It is very common question and we would love to listen to you about your requirements and budget in mind so we can advise better PC specs for maximum performance.

Our team will be happy to facilitate you while you are sitting at your couch at home by dialling our phone number 1800 611 801 or email at Sales@titaniumpc.com.au

Titanium PC website is updated frequently to ensure that listings show up to date pricing and the latest products. At the time you make a purchase you agree to the listed price.  The listed price is subject to change.

Titanium PC reserves the right to make corrections and changes to prices, products, and specifications without notice due to errors arising from misprints, technical, and human errors.

Thank you for your order, now you just need to sit back and relax! We will start working on your order on the same day and will send you an email as soon as it is despatched. If you have any questions related to your order, please feel free to contact us.

We support debit and credit card from all major card providers. PayPal, bank transfer and cash (pick up only). For bank transfer payments please ensure to put your order number in the description. Please note that payment must be made in full and received by us before delivery or pick up of your purchase can occur.

At this stage no as our business model is to pass on the best possible value to you. With these pay over time services, their fees are extremely high for us and we don't want to pass on this cost to you. However, PayPal Pay in 4 is available for purchases up to $2,000 which is similar to other buy now and pay later options.

That's okay. we all make mistakes or change our mind all the times! Please make sure to contact us immediately so that we can accomodate your requests.

We are based in Melbourne, Victoria. Currently, we are ecommerce buisness meaning we operate as online buisness.

We are working on launching our store in new future, we will update it on our website and social platforms.

Yes, absolutely! We don't list every component possible to ensure an efficient operational process. We are able to accomodate any request and customise your PC to your liking. Please contact us and we'll get back to you within a business hour.

Our Ready to Ship PCs are dispatched within 1-2 business days.

Custom PC orders are shipped within 1-5 working days.

If there are any delays due to component shortage, we will be in touch with you via email or mobile. You can also talk to our team for expected turnaround time for a custom build.

Delivery Timeframes:

We offer standard and express shipping options, we use our preferrable national and international suppliers i.e. Tolls, Star Track, Australia Post, DHL, UPS and FedEx.

Following are the approximate delivery time frames per state in Australia:

VIC - Same day to 3 days

NSW, SA, ACT - 3 to 5 days

QLD - 3 - 7 days

WA - 3 - 7 days

NT/TAS - 3 - 7 days

International Delivery times vary as per country and shipping company, usually it take 2-3 weeks timeframe for international delivery.

Please consider national and international logistics barriers or issues as sometimes they cause delays like during and post COVID.

We have different shipping suppliers onboard for deliveries, i.e. AU national deliveries: StarTrack, AusPost, Sendle, InterParcel and our Titanium delivery (if you are based in Melbourne).

International Deliveries: AusPost, FedEx, DHL and UPS.

Yes, sure. We are based in Melbourne and you may collect PC from our collection point.

(PC can only be picked up once you have been advised about day and time to avoid any inconvenience).

Unfortunately, we do not accept returns due to change of mind.However, if you are experiencing an issue with your PC, please contact us and we will provide a remedy.We do not give refunds or exchanges if there is damage to a product after purchase due to alterations not performed by us.

Please see our detailed policy on Warranty and its coverage on this Page.

All our PCs comes with peelable plastic cover on PC Glass shield and we leave it on our customers to either keep it or remove it.

Our all PC comes with inactivated versions of Win 10 or 11 until and unless you have asked us to activate the windows.

We are pretty satisifed with Windows own defender and antivirus software but our PC do not come with any specific Antivirus software until and unless you have asked us prior picking up your PC.

There are different annual plans for every antivirus software providers.